Help your team to maintain high levels of service by implementing a comprehensive but easy to implement Customer Service System. This module is a step by step guide to treating your clients like royalty. Word of Mouth is your most powerful tool and it is imperative that clients get the same levels of service each and every time they visit your salon.
Training your team on a step through program for each client is the best way to ensure increased revenue for your salon.
This module provides:
· Systems for answering the phone and converting every call into a booked appointment
· A meet and greet system that will make your clients feel right at home and increase the goodwill value of your salon/spa
· Comprehensive consultation guides to ensure you are meeting your client’s needs
· In-salon signatures to help you stand out from the crowd
· Retail recommending procedures that if implemented consistently will increase your retail sales…guaranteed!
· Checkout and rebooking procedures that will increase your client numbers beyond any marketing campaign you have ever done.
This is the secret information top salons don’t want you to know! It’s all about the experience and this module will take your salon to the next level. This is the foundation you need before doing any other marketing on your salon. A must have!
Once you have implemented the Nexus Revolution Customer Service System get marketing with the Nexus Revolution Marketing Letters!